Core Responsibilities

• Manage a portfolio of SMB client accounts

• Execute strategic contact protocols for debt resolution

• Collaborate with senior team members on recovery strategies

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Minimum Qualifications

• Bachelor’s degree or 3+ years in:

  • Sales development (BDR/SDR roles)

  • Customer-facing financial services

  • High-volume client relations

  • Demonstrated negotiation skills

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Growth Path

Sr. Collections Specialist → Team Lead → Director